Privacy Policy

Privacy Policy

David Norton Consulting, Inc.

Effective Date: February 9, 2026

1. Introduction

David Norton Consulting, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal
information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information
in connection with our business operations, including optional SMS (text message) communications.

2. Information We Collect

a. Personal Information

  • Name
  • Mobile phone number
  • Email address
  • Business or organizational affiliation

b. Communication Information

  • SMS message content exchanged with us
  • Dates and times of messages
  • Communication preferences (opt-in / opt-out status)

3. How We Use Your Information

We use your information solely for legitimate business purposes, including:

  • One-to-one operational communication
  • Scheduling, coordination, and confirmations
  • Service, project, or support-related updates
  • Administrative and internal record-keeping
  • Compliance with legal and regulatory obligations

We do not use SMS for marketing or promotional purposes.

4. SMS Consent & Opt-In Data

When you provide your mobile number and consent to receive SMS messages:

  • Your consent applies only to business-related messaging
  • Message frequency varies
  • Message and data rates may apply

SMS consent and mobile numbers are not shared, sold, rented, or disclosed for marketing purposes.

5. Information Sharing & Disclosure

We may share information only in the following limited circumstances:

  • With service providers who support our communications systems (e.g., Microsoft Teams and underlying carrier
    infrastructure), solely for message delivery
  • When required by law, regulation, subpoena, or legal process
  • To protect the rights, security, or property of David Norton Consulting, Inc.

We do not sell personal information.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized
access, disclosure, alteration, or destruction. However, no electronic transmission or storage system can be guaranteed
100% secure.

7. Data Retention

We retain personal and communication information only as long as necessary to:

  • Fulfill business communication purposes
  • Meet legal, regulatory, or contractual requirements
  • Resolve disputes or enforce agreements

Information is securely deleted or anonymized when no longer required.

8. Your Rights & Choices

You may:

  • Opt out of SMS messages at any time by replying STOP
  • Request assistance by replying HELP
  • Request access, correction, or deletion of your personal information, subject to legal requirements

To exercise your rights, contact us at:
customerservice@davidnortonconsulting.com

9. Children’s Privacy

Our services and communications are not directed to individuals under the age of 18. We do not knowingly collect
personal information from children.

10. Third-Party Services

Our SMS services operate through Microsoft Teams and underlying telecommunications carriers. These third parties process
information only as necessary to deliver messages and are subject to their own privacy and security obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

David Norton Consulting, Inc.
Camden, Maine
customerservice@davidnortonconsulting.com
https://davidnortonconsulting.com

Last updated: February 9, 2026